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What Shopify Sidekick can answer with your Merges data: find merged products, trace variants to their originals, follow a SKU, check inventory sync, and spot merge candidates.
A merge creates one new product and archives the originals. From that moment, Shopify’s own data no longer knows which original each variant came from. That connection lives in Merges. Sidekick, Shopify’s AI assistant, can use it: ask about your merged catalog in plain language and get answers from your store’s Merges data. This page covers every question type, with examples and what the answer looks like.
Nothing to configure. With the latest app version installed, Sidekick consults Merges whenever your question is about merged products. It works from anywhere you can open Sidekick in the Shopify admin: the home screen, the product list, or inside Merges itself.
One habit makes it reliable: mention Merges or merged products explicitly. Sidekick decides which app to consult from your wording, so “which of my merged products are in draft” reaches Merges, while “which of my products are in draft” may be answered from Shopify’s data alone.
The first time you ask, Sidekick shows a prompt: “Do you allow Sidekick to access your Merges app data?”
If you decline, Sidekick answers without Merges data. See the troubleshooting entry below for how to grant the permission later.
Ask for merged products by title, vendor, product type, or status:
Sidekick lists the matching merged products with vendor, product type, the number of variants each one holds, and its inventory sync state. If Mirror original products is off for your store, each product reports that sync is not enabled.
Ask where a merged product’s variants came from:
Sidekick answers variant by variant, grouped by original product: a merged product built from two originals comes back as two groups, each listing the variants it contributed. If an original was deleted from your store after the merge, the answer notes that explicitly for the affected variants and reports how many variants no longer have an origin record, which is a fact about your data, not an app error.
One answer covers up to 25 variants. For larger products, Sidekick reports the true total, for example 25 variants shown of 49.
Ask about a specific SKU:
Sidekick names the merged product and variant carrying the SKU today, and the original product and variant it was taken from. Because Merges preserves SKUs through a merge, a supplier list or a warehouse export can be reconciled against your post-merge catalog SKU by SKU.
If you use Mirror original products, Sidekick can report on it:
For a store-wide check, the answer is a summary: a count for each sync state (the same Synced, Queued, Partially, Failed, and Disabled states you see on the Merged products page) and, when something is failing, the common failure reasons in plain language rather than error codes.
When you ask about failures specifically, Sidekick lists the failing merged variants with the location affected, the reason in plain language, and when each one was last checked.
If mirroring is not enabled for your store, Sidekick reports that sync is off and that there are no failures to inspect. To turn mirroring on, see Mirror original products.
Ask Sidekick to look for merge candidates:
Give it something to scope the search: a search term, a vendor, or a product type. A full catalog audit in one question is not supported, and Sidekick says so when asked for one.
The answer groups active products that share a vendor, a product type, and a similar title. Products you already merged are excluded, and a group needs at least two products to appear. Sidekick returns up to 5 groups per answer, each with a link that opens the merge editor with those products preselected. A link carries up to 12 products; if a group is larger, the answer says how many the link includes.
Following the link costs nothing and merges nothing. You land in the merge editor with the group selected, exactly as if you had picked the products yourself, and no merge happens until you press Save.
Occasionally Sidekick reports that it couldn’t process the response from Merges. Ask again in a new conversation. A conversation that has seen a failure will not retry the same question, so repeating it in the same thread gets the same message. In a fresh conversation the question goes through normally.
If an answer clearly came from Shopify’s product data alone, rephrase the question to mention Merges or merged products explicitly: “how many merged products do I have” instead of “how many products do I have”.
This is Sidekick reporting your store’s actual configuration: sync reads as not enabled when Mirror original products is switched off, or when no source location is enabled yet. If you expected sync to be running, open Settings in Merges, enable Mirror original products, and make sure at least one source location is turned on. Mirror original products walks through the setup.
If you answered the one-time prompt with no, Sidekick keeps answering without Merges data. Open Sidekick in the Shopify admin and open its settings: Merges appears in Sidekick’s Apps list. Make sure Merges is toggled on there, then ask your question again.
Sidekick reads Merges data. It never merges products, edits products, or spends merge credits on its own. Merge suggestions are links into the merge editor with products preselected. The merge itself happens only when you review it there and press Save, which is also the only point where credits are used.
No. It works automatically with the latest app version. The first time you ask about your merged products, Sidekick asks for your permission to use Merges data, once.
No. Sidekick only reads Merges data. Merge suggestions link into the merge editor with the products preselected, and nothing merges until you press Save. Credits are only spent when a merge is saved.
Mention Merges or merged products explicitly: 'show my merged products in draft' works where 'show my draft products' may not.